The system requirements for using our Learning Management System are modest.

All you really need is a solid, reliable internet connection and a modern web browser.

Recommended Browsers
We recommend using the most recent version of Microsoft Edge as your primary browser. IT Can help you download Edge if it is not already loaded on your computer.

Or 

You can also use the most recent version of Google Chrome

Download Chrome: https://www.google.com/chrome/

Safari (Mac Only)

OD has not done extensive testing on the Safari browser that is installed on most Apple OSx computers.

Update Safari: https://www.wikihow.com/Update-Safari-on-Mac

Internet Explorer

We do not recommend using Internet Explorer please use Chrome or Edge.

Equipment:

Many courses require the use of either headphones or speakers in order to complete the learning activities.

Browser Add Ins

A PDF Reader

A PDF browser plugin will let you view PDFs in a browser window without opening a separate program. Most computers already have this plugin installed.

Download Adobe Reader at http://get.adobe.com/reader.  The download includes the browser plugin. To install this plugin, follow the prompts. 

Browser Troubleshooting

  1. Check supported browser versions. Check to see if your problem is related to known issues with your browser version, see above. You can check your browser version by going to https://www.whatsmybrowser.org/. This link will let you know if your browser is up to date.
  2. If your browser version is outdated, please update. Instructions can be found at Update browser.
  3. If your browser is up to date, clear your browser's cache. On most computers hitting the CONTROL SHIFT and DELETE keys will open up a dialog box to clear your cache. See https://clear-my-cache.com/en/windows.html
  4. Try a different browser and/or move to a different computer. You may find it helpful to have more than one browser installed on your computer. If you run into problems using Moodle, moving to another browser may resolve your issues. You can also try moving to a different computer to see if the problem persists. This may help to discern whether your issue was a problem with your browser or computer, or with Moodle.

Still having issues...

Contact us at help@superknova.org